Shipping policy
SHIPPING POLICY
All products on stancrystals.com are guaranteed to be delivered with 8-28 days .
On-Time Guarantee
SHIPPING OUTLINE
Shipment within 2-7 days. There may be some delays due to large order or holiday season.Â
All orders are shipped from our warehouse in China.
Customs and Brokerage charges for shipping to the USA will be borne by us.Â
We reserve the right to use a comparable shipping method when necessary.
USA Shipping Policy
Express Shipping (DHL/FEDEX/UPS/SF)
You will receive the goods in 7-12 days (subject to local custom delays).
There are ongoing logistical delays due to the COVID-19 pandemic from March in China.Therefore, we are unable to give you an accurate estimate of your parcel's arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time. We appreciate your patience and understanding.
Damage/ Missing / Defective
Please report damaged, missing, or defective within 48 hours.
Tracking Information
Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.
Packing
We wrap all items separately by using adequate cushioning material.
Still have questions?
If you have any questions or concerns about our Shipping Policy,
All products on stancrystals.com are guaranteed to be delivered with 8-28 days .
On-Time Guarantee
SHIPPING OUTLINE
Shipment within 2-7 days. There may be some delays due to large order or holiday season.Â
All orders are shipped from our warehouse in China.
Customs and Brokerage charges for shipping to the USA will be borne by us.Â
We reserve the right to use a comparable shipping method when necessary.
USA Shipping Policy
Express Shipping (DHL/FEDEX/UPS/SF)
You will receive the goods in 7-12 days (subject to local custom delays).
There are ongoing logistical delays due to the COVID-19 pandemic from March in China.Therefore, we are unable to give you an accurate estimate of your parcel's arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time. We appreciate your patience and understanding.
Damage/ Missing / Defective
Please report damaged, missing, or defective within 48 hours.
Tracking Information
Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.
Packing
We wrap all items separately by using adequate cushioning material.
Still have questions?
If you have any questions or concerns about our Shipping Policy,